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I wanted to try these off brand knobs (black speed knobs) because the Gibson knobs are unavailable and very expensive. I ordered 4 knobs and all of them were heavily scratched. I contacted AES and they would not allow me to return them. They wanted me photograph them to prove that they were scratched before they would refund my money. I did photograph them and they only refunded the price of the knobs. I complained and they did finally refund the shipping as well. This has been a bad experience and AES has lost a long term customer because this was so hard to resolve.
