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Shipping and Delivery

Shipping to Domestic Addresses

We generally ship the same day if your order is placed before 2:00 p.m. Arizona time Monday through Friday excluding holidays. All orders are shipped from our Tempe, AZ 85283 location.

For orders of over $89.00 with a contiguous U.S. delivery address, we offer Free Standard Shipping using a carrier of our choice. If you choose to ship an alternate method, you are responsible for the shipping costs.

For Free Standard Shipping, packages weighing 1 lb or less will likely ship via First Class Mail. Packages over 1 lb will be shipped by Priority Mail, UPS Ground, UPS SurePost, or USPS Parcel Select depending on cost. Costs vary widely based upon delivery address and carrier surcharges, so orders over 1 lb may be shipped by any of these methods.

It is up to the customer to choose the shipping method. The methods and their costs are displayed at checkout on our website. (Please note UPS Ground is the only service that can be used for shipping aerosol cans.) The domestic shipping methods are below.

  • USPS First Class - This is an affordable way to send lightweight packages. Delivery time is not guaranteed; packages are usually delivered in 2-10 business days.
  • USPS Priority Mail - This is a faster mail service for packages of any weight. Postal tracking indicates a 2-3 day service, but delivery often takes longer. Delivery time is not guaranteed; packages are usually delivered in 2-7 days.
  • USPS Priority Mail Express - This is a 1-2 day mail service. Delivery time is guaranteed with exceptions which can be viewed at the USPS domestic mail manual.
  • USPS Media Mail - This is an economical way to ship books and media (CDs, DVDs, etc.). Items other than media cannot be shipped via this method. Delivery time is not guaranteed; packages are usually delivered in 3-10 days.
  • UPS Ground - This is the base UPS shipping method. Delivery time is backed by a money-back guarantee*. Packages are delivered in 1-5 business days depending upon the destination. Please see www.ups.com for details. Please note this is the only service that can be used for aerosol cans.
  • UPS SurePost - This is an economy, residential ground service. UPS moves the package from the source to the destination and either delivers the package themselves or tenders it to the destination’s local post office for final delivery. Delivery time is not guaranteed; packages are usually delivered in 2-10 days.
  • UPS 3-Day Select - This is an upgraded UPS service. Delivery is in 3 days to any physical continental US address. Delivery time is backed by a money-back guarantee*.
  • UPS 2nd Day Air - This is an upgraded UPS service. Delivery is in 2 days to any physical continental US address. Delivery time is backed by a money-back guarantee*.
  • UPS Next Day Air Saver - This is an upgraded UPS service. Delivery is in 1 day to any physical continental US address. Packages are delivered by 3:00pm or 4:30pm for commercial addresses depending on destination or end of day for residential deliveries. Please visit UPS Calculate Time to determine the time of delivery for your destination. Delivery time is backed by a money-back guarantee*.
  • UPS Next Day Air - This is an upgraded UPS service. Delivery is in 1 day to any physical continental US address. Packages are delivered by 10:30am, 12:00pm, or end of day depending on destination. Please visit UPS Calculate Time to determine the time of delivery for your destination. Delivery time is backed by a money-back guarantee*.

* Money-back guarantee is based upon UPS terms and does not cover delays due to severe weather or other issues. See UPS Money-Back Guarantee for complete details.

APO, FPO and Mailboxes

We do ship to APO addresses, FPO addresses and mailboxes. These addresses can only be shipped via USPS First Class Mail, USPS Priority Mail, USPS Express Mail or UPS SurePost.

Shipping to International Addresses

We generally ship the same day if your order is placed before 2:00 p.m. Arizona time Monday through Friday excluding holidays. All orders are shipped from our Tempe, AZ 85283 location.

Duties and taxes may be assessed at delivery depending on local regulations in your country. We suggest you check with your local import authority if you are not familiar with the taxes that may be charged.

Some carriers charge additional fees for excessive line items when clearing shipments through Customs. These fees vary by carrier and destination country, so please check with your local offices if you need additional information.

It is up to the customer to choose the shipping method. Various USPS options and their costs are displayed at checkout on our website depending on the total value and weight of the package, All packages are insured and we assume responsibility for the shipment until the carrier shows delivery. For UPS Standard to Canada shipments, high brokerage fees may apply. We do not know what these fees will be; if you need more information, please contact UPS. The international shipping methods are shown below.

  • USPS Priority Mail Express International - This is a fast International delivery to more than 180 countries. Delivery time is not guaranteed; packages are usually delivered in 1-2 weeks.
  • UPS Worldwide Expedited - This is a fast international delivery service, usually delivered in 3-5 business days. We offer a 40% discount off published UPS rates. Please visit UPS Calculate Time for exact delivery time; use "Tempe" for origin city and "85283" for origin postal code. Delivery time is backed by a money-back guarantee*.
  • UPS Worldwide Express - This is the fastest delivery option, usually delivered in 1-5 business days and delivered by 10:30am or 12:00pm. We offer 40% discount off published UPS rates. Please visit UPS Calculate Time for exact delivery time; use "Tempe" for origin city and "85283" for origin postal code. Delivery time is backed by a money-back guarantee*.
  • UPS Worldwide Saver - This method is similar to UPS Worldwide Express, usually delivered in 1-5 business days, but is delivered by the end of the day. We offer 40% discount off published UPS rates. Please visit UPS Calculate Time for exact delivery time; use "tempe" for origin city and "85283" for origin postal code. Delivery time is backed by a money-back guarantee*.
  • DHL Worldwide Express -This is a very fast international delivery service, usually delivered in 1-5 days. We offer a 70% discount off published rates. Please visit DHL Calculate Time for exact delivery time; use "Tempe" for origin city and "85283" for Zip Code. Delivery time is backed by a money-back guarantee✢.
  • UPS ePacket Mail International - A cooperative shipping method between UPS and USPS. UPS sorts packages to the destination country and delivers them to USPS for transportation. USPS delivers the packages to the destination country post office for final delivery. This service is only available to 36 countries with signed agreements to deliver and update tracking in a timely manner. The transit times are faster than USPS 1st class mail and include better tracking on ups.com. This service can be used for packages up to 4 lbs and under $400 in value. The 36 countries ePacket is available to are below.
    • Australia
    • Austria
    • Belgium
    • Brazil
    • Canada
    • Croatia
    • Denmark
    • Estonia
    • Finland
    • France
    • Germany
    • Gibraltar
    • Greece
    • Hong Kong
    • Hungary
    • Ireland
    • Israel
    • Italy
    • Japan
    • Korea, Republic of
    • Latvia
    • Lithuania
    • Luxembourg
    • Malaysia
    • Malta
    • Netherlands
    • New Zealand
    • Norway
    • Poland
    • Portugal
    • Russian Federation
    • Singapore
    • Spain
    • Sweden
    • Switzerland
    • United Kingdom
  • UPS IPA - A cooperative shipping method between UPS and USPS. UPS sorts packages to the destination country and delivers them to USPS for transportation. USPS delivers the packages to the destination country post office for final delivery. IPA is only available to countries where ePacket is not an option. UPS sorting process and direct delivery into the USPS shipping stream may result in quicker transit times than USPS 1st class International. This service is available for shipments 4 lbs or less and $100 or less. Delivery time is not guaranteed. Packages are usually delivered in 30 days, but can take up to 60 days.
  • UPS Priority Mail International - A cooperative shipping method between UPS and USPS. UPS sorts packages to the destination country and delivers them to USPS for transportation. USPS delivers the packages to the destination country post office for final delivery. All countries are eligible for this service. UPS sorting process and direct delivery into the USPS shipping stream may result in quicker transit times than USPS Priority Mail International. Delivery time is not guaranteed; packages are usually delivered in 2-3 weeks, but can also take up to 60 days for some countries.

* Money-back guarantee is based upon UPS terms and does not cover delays due to severe weather or other issues. See UPS Money-Back Guarantee for complete details.

✢ Money-back guarantee is subject to DHL terms and conditions and does not cover delays due to weather or other serious issues. See DHL Money-Back Guarantee for complete details.